Do I need to reinstall the software after I purchase the upgrade?
Yes. The customer needs to reinstall the software after they purchase the upgrade.
To reinstall the software, please follow the following:
Step 1. Uninstall the current software.
Step 2. Click
here to log in.
Step 4. Click the upgrade version you have purchased. Example: VidBuilderFX Platinum
Step 5. Download the software.
Step 6. Use the same App ID and App Secret. Click
here to know how to get it.
If you are having problems, click
here to send us a ticket.