SharpSocial
I want a refund.
We offer a 30 days money back guarantee strictly and only to the following circumstances: The product does not work as what was described on the sales page. The customer is experiencing technical issues and the support team is not able to fix it ...
How do I connect my social media accounts to SharpSocial?
Please take some time to go through this detailed walkthrough to get your social media accounts connected to SharpSocial: Click here to view the tutorial. This should be covered on Page 8 onwards and it’s discussed as "How to ‘Manage Campaigns’ and ...
What happens when my BlueMix account expires after 30 days?
The customers are not required to renew their BlueMix account, they will still be able to use SharpSocial and will be able to search at 1000 searches max per day. Please remember that if you exceed the limit of searches per day, your card will be ...
I’ve purchased SharpSocial, how do I start using it?
After you receive your login details, please log in here. Once logged in, please click the gear icon and click Tutorials. Please take some time to go through this detailed walkthrough as to how you can set up the app correctly and a whole lot of ...
I have not received my sales commissions for reselling the product, How can I claim it?
Please take some time to go through the instruction posted here. If you have already done the following and still have not received your sales commissions, please send us a ticket here and include the following information: Purchase details JVZoo ...
Can I sell SharpSocial and earn commissions?
Yes, definitely. Please visit our sales page here for more information on how you can sell and earn sales commissions.
I want to cancel my monthly subscription.
Please send us a ticket through the support desk. In the ticket, please include your most recent purchase details and your PayPal email address, and we'll confirm within 24-48 hours the cancellation of your subscription. All requests should be at ...
I cannot log in to my SharpSocial account.
Click here to reset your password. It will ask you for your email address or username. After filling in the needed information, You will receive a link to create a new password via email. If you don’t know what your username or email address is, ...
Do I need to do something after I upgraded my account?
No. But we suggest you to log out and log back in into the product for the changes to take effect.
What if I already upgraded and decided I want to upgrade again, do I need to pay twice?
No. If you first purchased the SharpSocial Ace (1st level upgrade) and then decided to upgrade again, let’s say SharpSocial Platinum (2nd level upgrade), we will be more than happy to refund you with the difference in price. First, please purchase ...
Do I need to purchase the main product before I can purchase the upgrade?
Yes. The customers need to purchase the main platform first before they can purchase any upgrade.
What OTOs does SharpSocial have?
SharpSocial offers various upgrades to the customers if they wish to get a whole lot of helpful features and in return getting more revenue by using this wonderful product. You can click on the links below to check what the upgrades have in store for ...
What Operating System does SharpSocial support?
The software is both available for Windows and Mac OS.
I want to buy SharpSocial. How can I pay?
We accept payments via PayPal, Visa, MasterCard, Amex, and Discover cards.
What is the difference between SharpSocial Single Account License and SharpSocial Multi Account?
SharpSocial Single Account License lets you use 1 Facebook account and 1 YouTube account SharpSocial Multi Account lets you use 100 Facebook accounts and 100 YouTube accounts For more information, please visit the sales page here.
How much does SharpSocial cost?
We offer SharpSocial for two payment terms. We have two versions which are: SharpSocial Single Account License for $9.99 which is a monthly subscription fee but under no commitment and customers have the right to cancel anytime. SharpSocial Multi ...
What is SharpSocial?
SharpSocial gives you all the juicy data you’d expect from a world-class analytics tool but with one HUGE advantage, it shows you the sentiment & emotional status of anybody who mentions or interacts with you online (Facebook, YouTube, Twitter & ...